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Today's Leadership Takes Women

Yesterday's Female Strengths are Today's Leadership Basics


Executive Summary

  • It’s time to stop trying to make the business case for women now
  • Advocates for more women leaders in business should look at the changing business scene
  • Organisations need to be fast, flexible, innovative, highly skilled at leveraging talent and well networked
  • The skills top leaders need now were once considered female skills
  • Making the future business case for women in business means spotting the confluence between what women have to offer and what organisations need

Still Talking...

Sally Helgesen
Author
The Web of Inclusion

In 1992, Felice Schwartz, founder of Catalyst, the leading US research organization on women in business, published an influential article in the Harvard Business Review entitled
Women as a Business Imperative
The article highlighted the need for those who championed women leaders to “make the business case for women,” and introduced the phrase into the global conversation.

That was 16 years ago, and we’re still talking about the need to make the business case for women — in corporations, partnership firms and non-profit organisations. I work with companies all over the world seeking to build first-class women’s leadership programs, and find that there always comes a moment when someone in the organisation stands up and says, “if women are going to get somewhere, we need to make the business case.”

I think it’s time to stop using this phrase. If we still believe we have to make the business case 16 years after (and Felice Schwartz herself did a powerful job of it), I doubt it’s going to happen anytime soon.

It’s the 21st Century Now

In any case, the world has changed dramatically since 1992. The World Wide Web was less than three years old then, using email required mastering the complexities of DOS, and company websites were an oddity. In other words, we operated with an entirely different technological infrastructure than the one that informs our work today, which means that the economics, opportunities and challenges were also different.

Today’s 24/7 hyperlinked and highly uncertain global business environment requires that organisations are flexible, fast and highly innovative, skilled at leveraging the best thinking of all their people in order to move nimbly to market with new products and services. It also requires that companies keep firmly focused on the future because the trends that are transforming the environment in this third industrial revolution are big, powerful, and never stop coming. If an organisation is unprepared for the latest demographic, economic or technological wrinkle, it can lose its markets overnight. Just ask Digital Equipment Company, Swiss Air or General Motors.

Given this volatile environment, those of us who passionately believe in the importance of developing women leaders would do better to focus our energies on making the future business case for women. Benchmarking and other practices that measure what has been successful in the past are simply inadequate in our fast-moving era.


“We can waste a lot of time trying to quantify women’s contributions in strictly numerical terms, which we always have to do when making the business case. The real value of human talent defies such narrow forms of measurement.”


I’ve also found in my own work that we can waste a lot of time trying to quantify women’s contributions in strictly numerical terms, which we always have to do when making the business case. The real value of human talent defies such narrow forms of measurement. Seeing people in these terms is part of the reason why so many companies do such a poor job of leveraging their talent base. Trying to come up with the numbers only complicates our task.

The future business case

So how do we make the future business case for women? And is it even possible? I believe firmly that it is. We do so by following three steps:

  1. Identify the primary trends transforming organizations, and dig deep to understand their implications.
  2. Articulate the role women play in shaping these trends.
  3. Help companies make the connection between what women have to offer and what companies must do to meet the emerging business challenges.

For example, we can demonstrate the extent to which women have either introduced or shaped major workplace trends that have transformed organisations in the past two decades. Twenty years ago, work-life integration (aka balance) was considered a woman’s issue. Today, it has become an issue for everyone. Similarly, the entry of women into the workforce required organisations to rethink the rigidity of the one-size-fits-all career path. Today, career path customization is considered an emerging best practice.

Social, economic and demographic transformations are also altering the definition of a good leader and changing our understanding of the skills such leaders require. Increasingly, they are seen as those who build strong relationships, nurture talent at every level, practice inclusion, leverage diversity as a strategic advantage, and understand how to build a sustainable market presence. Twenty years ago, these were considered female skills.

An extraordinary confluence exists between what women have to offer organizations and what organizations will need to succeed in the years ahead. The more we understand the nature of this confluence, and the reasons for it, the more strongly we can make the future business case for women. Making such a case gives us a way of supporting women’s advancement while also helping our organizations adapt to the big challenges they face.


Five key (female) skills for the modern business leader

  1. Build strong relationships
  2. Nurture talent at every level
  3. Practice inclusion
  4. Leverage diversity as a strategic advantage
  5. Understand how to build a sustainable market presence

About the author

Sally Helgesen sally@sallyhelgesen.com is the author of
The Female Advantage: Womens Ways of Leadership and
The Web of Inclusion: A New Architecture for Building Great Organizations.
She is also a consultant and speaker, working for companies around the world.

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